What do Postal Service Mail Carriers do?

Sort mail for delivery. Deliver mail on established route by vehicle or on foot.

  • Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork.
  • Sort mail for delivery, arranging it in delivery sequence.
  • Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.
  • Return to the post office with mail collected from homes, businesses, and public mailboxes.
  • Turn in money and receipts collected along mail routes.
  • Sign for cash-on-delivery and registered mail before leaving the post office.
  • Record address changes and redirect mail for those addresses.
  • Hold mail for customers who are away from delivery locations.
  • Bundle mail in preparation for delivery or transportation to relay boxes.
  • Leave notices telling patrons where to collect mail that could not be delivered.
  • Meet schedules for the collection and return of mail.
  • Return incorrectly addressed mail to senders.
  • Maintain accurate records of deliveries.
  • Answer customers' questions about postal services and regulations.
  • Provide customers with change of address cards and other forms.
  • Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
  • Register, certify, and insure parcels and letters.
  • Travel to post offices to pick up the mail for routes and/or pick up mail from postal relay boxes.
  • Enter change of address orders into computers that process forwarding address stickers.
  • Complete forms that notify publishers of address changes.
  • Sell stamps and money orders.

Related Jobs (Postal Service Mail Carriers)

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Necessary Skills

  • Critical Thinking
  • Time Management
  • Social Perceptiveness
  • Active Listening
  • Service Orientation
  • Speaking
  • Reading Comprehension

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