What do Parking Enforcement Workers do?
Patrol assigned area, such as public parking lot or city streets to issue tickets to overtime parking violators and illegally parked vehicles.
- Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
- Maintain close communications with dispatching personnel, using two-way radios or cell phones.
- Write warnings and citations for illegally parked vehicles.
- Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
- Respond to and make radio dispatch calls regarding parking violations and complaints.
- Train new or temporary staff.
- Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
- Perform simple vehicle maintenance procedures such as checking oil and gas, and report mechanical problems to supervisors.
- Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted.
- Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.
- Maintain assigned equipment and supplies such as handheld citation computers, citation books, rain gear, tire-marking chalk, and street cones.
- Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.
- Appear in court at hearings regarding contested traffic citations.
- Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles.
- Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.
- Provide assistance to motorists needing help with problems, such as flat tires, keys locked in cars, or dead batteries.
- Enter and retrieve information pertaining to vehicle registration, identification, and status, using handheld computers.
- Collect coins deposited in meters.
- Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations.
- Locate lost, stolen, and counterfeit parking permits, and take necessary enforcement action.
- Wind parking meter clocks.
- Assign and review the work of subordinates.
- Remove handbills within patrol areas.
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