What do Statement Clerks do?

Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.

  • Encode and cancel checks, using bank machines.
  • Take orders for imprinted checks.
  • Compare previously prepared bank statements with canceled checks and reconcile discrepancies.
  • Verify signatures and required information on checks.
  • Post stop-payment notices to prevent payment of protested checks.
  • Maintain files of canceled checks and customers' signatures.
  • Match statements with batches of canceled checks by account numbers.
  • Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.
  • Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.
  • Retrieve checks returned to customers in error, adjusting customer accounts and answering inquiries about errors as necessary.
  • Route statements for mailing or over-the-counter delivery to customers.
  • Monitor equipment to ensure proper operation.
  • Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.

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